This November at Haddon Hall we decided to take part in the ‘make a person smile’ random acts of kindness challenge that was created by the inventor of the smiley face, Harvey Ball. We chose to do this by taking pictures of our residents’ wonderful smiles and sending them to their families as a surprise. Our residents loved being part of a surprise that would brighten their loved one’s day, and it was great to see all of the joyful responses from relatives and friends who had received these fantastic photographs.